Pueblo Bonito Mazatlan

Avenida Camaron Sabalo 2121, Mazatlan, Mexico, 82110show map
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Highlights
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16of 85 hotels in Mazatlan
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Mexico

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Overview

With a view of the Pacific Ocean, Pueblo Bonito Mazatlan boasts a spectacular setting in vicinity of Deer Island . Built in 1987, the venue was fully renovated in 1992. Airport transfer, 24-hour front desk and dry cleaning as well as currency exchange, parking and a gift store are on hand.

The property lies within 1.9 km from Mazagua. This hotel is located close to the tropical beach.

Welcoming guests with an outdoor heated swimming pool and a sunbathing terrace, the hotel is placed next to an oceanarium, golf courses and restaurants.

Pueblo Bonito Mazatlan is around 30 minutes' drive from Gen Rafael Buelna airport.

Rooms

All of the rooms feature an in-room safe, climate control and a microwave. Some of the 247 rooms have magnificent views of the sea. These rooms have a shower, a hairdryer and toiletries in the bathrooms as well as coffee/tea making machines, a fridge and a freezer for self-catering.

Eat & Drink

Pueblo Bonito Mazatlan offers buffet breakfast daily. The venue has a terrace restaurant serving fine meals of Italian cuisine. In the poolside bar you can find the refreshing drinks. Offering a selection of meals, Cilantro's and Angelo's are about 50 meters away.

A full breakfast is served and charges are applicable. 

Services

Pueblo Bonito Mazatlan equally offers a business centre and a meeting room and is suitable for business travelers.

Relax

The property has a health club, a solarium and a hot tub as well as a gym, aerobics classes and a fitness centre. Sport facilities include beach volleyball and lawn tennis.

Internet

High-speed internet access is available in the hotel rooms for additional charge.

Wireless internet is available in public areas for additional charge.

Guest Parking

Paid Private parking is possible on site.

Number of floors:   4.  Number of rooms:   247.

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Facilities
Paid Wi-Fi

Paid Wi-Fi in public areas

Parking

Paid parking

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis
  • Volleyball
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Buffet breakfast

Business

  • Business centre

Children

  • Cots
  • Babysitting/Child services
  • Children's pool
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Live entertainment
  • Sun terrace
  • Garden area
  • Health club
  • Sauna
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Kitchen
  • Refrigerator
  • Microwave

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Voice mail
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 5 yearsExisting beddingFREEExtra bedAll children6 - 11 yearsExtra bedThere are no cots provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Christine's European SpaChristine's European Spa2300 ft
Bula Bula 2500 ftMazatlan Marina
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Angelo'sAngelo's100 ftCamaron Sabalo 2121
El Roots CafeEl Roots Cafe100 ftAve. camaron Sabalo 777, 82110 Mazatlan, Sinaloa
Cilantro'sCilantro's300 ftPueblo Bonito hotel
Chili's PepperChili's Pepper700 ftPlaza Bonita shopping center
Fat FishFat Fish1100 ftCalz. Camaron Sabalo
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MazaguaMazagua1.2 miAve. Sabalo Cerritos entronque el Habal
Deer Island (Isla de Venados)Deer Island (Isla de Venados)1.4 miEl Cid Marina
Onilikan Artisan LiquorsOnilikan Artisan Liquors1.6 miPlaya Gaviotas 505 Loc. 1 Zona Dorada
Sea Shell City Museo de Conchas Sea Shell City Museo de Conchas 1.7 miAvenida Playa Gaviotas 407 Zona Dorada
Playa Olas AltasPlaya Olas Altas3.3 mi MazatlanMexico
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Getting around
Airports
Gen Rafael Buelna (MZT)14.5 mi
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Reviews
8.2
FabulousBased on  46  reviews
  • 10.0
    Exclusive

    Very comfortable traditional Mexican-styled resort with excellent location to enjoy the local restaurants, beach and pool areas. By far the nicest resort on the beach in Mazatlan. Emerald Bay is newer and grander, but not as conveniently located and rather isolated. Pueblo Bonito Mazatlan had everything we look for in a resort. I believe all of the rooms are oceanview. I particularly like the fact that they have two pool areas - one was away from the activities area and the noise that goes along with it. Although many people like those things and they were happy too. Also, they have lots of poolside umbrellas and beach palapas. They don't bother you with lots of annoying rules, have free WiFi, a/c, and the Jacuzzi is actually warm. One of the nicest vacations we've taken in Mexico in 25 years!

    Not a complaint about the hotel, but a note about the area in general. We found Mazatlan to be a very nice area, the local people are very friendly but the hard times have made them pretty persistent to try to sell you stuff you don't need. Lots of beach vendors, but they stay back from the palapas unless you invite them over. On the streets, the timeshare hustlers are pretty thick and hungry. About the only way to get them to leave you alone is to keep walking and ignore them. Or you can do what we did and attend all of them and make some cash if you can stand to listen to presentations, then say no thanks.

  • 10.0
    Exclusive

    It was in town and close to great restaurants and shopping

  • 5.4
    Guest rating

    location

    reservation desk was rude. Stated pointedly that I used a booking site and I think they punished us for it/ We've come to this hotel for a number of years and this was the worse room and treatment we have ever gotten. Doubting whether we'll go back.

  • 9.6
    Exclusive

    nice location on the beach, beautiful mexican building, each room great view

  • 10.0
    Exclusive

    They complimentary upgraded me to a master suite (one bedroom with two bathrooms). The staff was very friendly and accommodating. The older first section that was built is my favorite.

    The newer section has many rooms on the street side and there is a little traffic noise and it is farther to the restaurants on site however this does not detract from the location and the property that much.

  • 5.8
    Guest rating

    Some of the staff were excellent, especially the waiters at the pool and beach. The rooms were pleasant and the physical plant was attractive. Transportation was easy to find from the hotel.

    Our room was badly in need of maintenance. The kitchen and bathroom lights hummed when turned on. The plunger on the bathtub, which makes the water go up and come out of the shower, came off in my hand twice. Of the three lamps, each one has a crooked lampshade and one of them also had a burned lampshade. One of the lamps didn't come on because the bulb was burned out and hadn't been replaced. The drawers on the left hand side under the tv didn't close properly. The sliding doors to the patio and the sliding doors in the closet were off their tracks. There was a ball of hair under the sink counter in the bathroom that stayed there for 5 days because the maid didn't sweep under there. Each of these problems could have been noticed by the housekeeping staff and fixed before the room was rented.

  • 10.0
    Exclusive

    La ubicacion es perfecta, esta cerca de la zona dorada, tiendas y malecon. Tambien tienes acceso al nuevo esmerald pueblo bonito hotel y te llevan y traen gratis.

    Las habitaciones ya requieren de un poco de remodelacion. No hay king size beds...

  • 3.2
    Guest rating

    Está bien ubicado

    Súper mala atención por parte de la gerente, no les interesó nuestra opinión, varios huéspedes quejándose por su atención, no limpian diario las habitaciones, tienes que solicitarlo. Los meseros son sumamente groseros, dándole prioridad a los extranjeros, cuando se pagó la misma tarifa. Pagamos una tarifa muy alta de 53 mil pesos por dos habitaciones y tres noches, como para que no nos quisieran dar servicio en la alberca. No recomiendo nada este hotel.

  • 8.8
    Superb

    Todo muy limpio y bonito, la comida muy rica

    Falta actitud de servicio, varios meseros con pésima actitud.

  • 6.2
    Good

    Las albercas están bastante bien, la comida buena pero nada extraordinaria.

    La comida y la cena son a la carta, tardan muchísimo en servir, el menu es bueno pero falta mas variedad. La recepción es mu pequeña y se llena de gente, es imposible pasar por ahi, tardan horas en registrarlo a uno y darle su habitación. No hay shows nocturnos.

  • 7.8
    Fabulous

    la ubicación, las instalaciones, la alberca y sobretodo la atención del personal, personas muy amables y atentas

    La comida, está para llorar fue muy costoso el paquete "All Inclusive" y en una cena me enfermé del estómago

  • 5.0
    Guest rating

    Pésimo servicio, sobre todo en recepción y meseros en área de albercas, me cobraron 60 dólares extra por El Niño siendo que en Booking decía que 40 dólares, y lo peor fue que no nos dijeron que podíamos ir a emerald bay, nos enteramos hasta el último día por unos clientes no por el personal del hotel, pague 18 mil pesos para nada, emerald bay buen servicio y excelentes instalaciones, pueblo bonito nos quedo a deber, ahora estamos en crown plaza y mejor servicio y pagamos menos.

  • 8.8
    Superb

    La alberca

    Los cuartos se ven un poco viejos.

  • 7.8
    Fabulous

    Las instalaciones son muy buenas, comodas y limpias, las camas son de lo mejor que tienen, excelentes para descansar.

    La atención de los meseros en ambos restaurantes fue deficiente, durante toda mi estancia en el desayuno tuve que levantarme a servirme café porque nadie se acercó a ver si necesitaba algo, platican mucho los meseros entre ellos y olvidan un poco a los clientes. Por las noches en la cena, había que esperar hasta una hora para poder cenar, entre que no había mesas y lo que demoran en llevar los alimentos, es la tercera ocasión que visitó este hotel y en esta ocasión me quedaron a deber en el servicio, por lo demás el hotel es muy bueno.

  • 9.2
    Superb

    La comida , del desayuno y del restaurant Italiano . La del Cilantro tambien me gustó pero menos .

    Que nos llovió todo el fin que estuvimos ( ajeno a ustedes ) pero en el check in de la salida , no se amplió el horario , a salir a las tres pm.

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Highlights
TripAdvisor Traveler Rating
read all 1801 verified reviews
TripAdvisor Traveler Rating
16of 85 hotels in Mazatlan
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Mexico

Use Badge
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 5 yearsExisting beddingFREEExtra bedAll children6 - 11 yearsExtra bedThere are no cots provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Gen Rafael Buelna (MZT)14.5 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
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Rooms and Guests
2Guests1room
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